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What to do if your care home closes

What to do if your care home closes
There may be circumstances where a care home closes. It's important to remember you can get help from your local council's social care department to find a placement in another home.

Councils have a duty of care for all residents in care homes, including those whose care package is not funded by the council. If a care home closes, the council is responsible for the wellbeing of all the residents.

Your rights

You should look at your residency agreement. This should show:

  • your rights in these circumstances
  • the period of notice you're entitled to
  • the responsibility of the managers of the home to help you find another

Once you receive written notice of the intention to close, you should begin to think about choosing a new care home.

National Care Standards

The National Care Standards suggest, if you have to move because the home can no longer provide for your needs or has to close:

  • the move will involve the least amount of risk and disruption to you
  • your records will be passed on quickly to your new home
  • your records will be complete and up-to-date
  • your records will be put together with your involvement and agreement

If you feel these aren't being upheld, contact the Care Inspectorate.

Who can help you?

Your local council's social care department will coordinate the arrangements for each resident to find a new home. It will will provide advice and practical assistance in finding a place in an another care home. This is likely to involve a reassessment or review of your care needs, so the most appropriate placement can be found.

Your local social care department can offer help even if it's not been involved in your care home placement.

Further information

Read COSLA's Good Practice Guidance on the Closure of a Care Home.

The information was last updated on: 16th October 2015

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