phone 0800 011 3200
Monday to Friday 9.00am to 5.00pm
chat service

Energy assistance

Energy assistance
You might need energy assistance if you find it hard paying your fuel bills or keeping an affordably warm home.

Almost everyone can get some form of help from Home Energy Scotland. This is a free service from the Scottish Government that gives advice on saving energy, carbon and money.

Call Home Energy Scotland free on 0808 808 2282, or text WARM to 60163 for a call back. It offers:

  • practical energy-saving advice
  • a home energy check – you can do this over the phone or an advisor can visit you at home
  • guidance on financial support, including Warmer Homes Scotland, benefits, incentives and discounted energy rates
  • referrals to the Warm Home Discount scheme, which could get you a discount on your electricity bill

Find out if you're eligible for support under the Home Energy Efficiency Programmes for Scotland (HEEPS). This could help reduce your bills and make your house warmer by funding energy efficiency measures like a new boiler, draught proofing, insulation and heating controls.

Further information

Energy Saving Trust Scotland helps you save energy and reduce your bills.

Greener Scotland gives advice on how to save energy, reduce waste, travel smarter and eat greener.

Age Scotland has guidance on energy and how to reduce your bills.

HEEPS gives guidance on financial support, including the Warmer Homes Scotland scheme, benefits, incentives and discounted energy rates.

The information was last updated on: 23rd March 2021


How could we improve this website or this page? Please tell us your thoughts.

Find my council

Most care services are coordinated through regional councils and...further text to explain the importance of council and care serve provision/funding.

Find my council

You can contact your local council's social care department for a free assessment. Find their details here.

Scottish Government Scottish NHS