Challenging council decisions
You can challenge a decision by the council not to fund care home fees due to deprivation of capital by using the council's complaints procedure.
The complaints process will have 3 parts:
- an informal problem solving stage when every attempt will be made to resolve your complaint
- unresolved complaints will then be investigated by specially designated staff
- if your complaint is not resolved, ask for an independent Complaints Review Committee to consider it
If you're not satisfied with the outcome of the complaints procedure, raise your complaint with the Scottish Public Services Ombudsman.
See more on complaints about care home funding decisions.
If you think that a decision was made without properly following the law, you can apply to the courts for a judicial review using the help of a solicitor.
See more on legal advice.
The information was last updated on: 24th May 2017